Microsoft’s new AI agent protocols, MCP, ACP, and PTP, are shaping the future of retail by enabling secure automation, smarter coordination, and seamless transactions.
Industries
Siefert and Bacon discuss how the AI Agent & Copilot Summit has evolved from introducing AI concepts to focusing on real-world, production-ready use cases that deliver measurable business value across industries.
Insight Works’ Mark Hamblin shares how AI and agents are impacting the companies processes and products, and gives thoughts on the advancement of AI advancement in recent months and how this impacts adoption.
Mason Whitaker, president of Microsoft business apps partner Volt Technologies, says Agent 365 anticipates future SMB needs for agent management, while WorkIQ will “revolutionize” collaboration.
HSO’s Kelly Holwagner shares insights on how AI has enabled rapid transformations across various industries and highlights Summit NA sessions.
Innovation professor Marshall Toplansky acknowledges major concerns of how AI will impact education and understanding context.
At the 365 Leadership Summit in Denver, leaders from diverse industries, including C5 Insights and other executives, shared insights on how AI is transforming leadership, creativity, critical thinking, adaptability, processes, and customer engagement, as captured exclusively by Cloud Wars.
Matt Hobbs shares PwC perspective on the need for agentic AI orchestration, how agents can help address technical debt, and continued investment in cloud infrastructure to support AI rollouts.
AI and Microsoft business apps expert explains three distinct approaches to orchestration workflows across AI agents, as well as the strengths and weaknesses of each.
Dr. Patrick McGill of Community Health Network shares AI agent and copilot usage update, approach to change management, and the partners helping to realize $10 million savings goal.
Mason Whitaker, president of Microsoft business apps partner Volt Technologies, shares insights on how Model Context Protocol can streamline work processes, bridging gaps between systems and actions.
Vendor-agnostic AI agent orchestration platform gains AWS-centric functionality and consulting firm indicates similar integrations wll be offered for other hyperscalers.
Veteran tech giants prove resilience and innovation still win, matching the market power of cloud-native disruptors.
Major health system shows the importance of planning for governance in the earliest days of deploying AI tech, as well as building a stable of tech vendors and platforms to enable innovation.
Duke Health chief data scientists details core components of governance, as well as work with Avanade, Microsoft, and other vendors to derive maximum advantage from AI technology.
Cycle time, accuracy, cost per successful task completion, and end-user satisfaction are vital metrics that will give visibility into the success of AI projects.
AI agents present opportunities to break down data silos, forecast health events, and develop personalized treatment plans. Such use cases benefit patients, providers, and the entire healthcare ecosystem.
EY’s leaders discuss how their partnership with ServiceNow is transforming compliance and AI deployment across industries like finance and manufacturing.
Microsoft and ServiceNow collaborate to advance AI-powered agent-to-agent communication.
Most companies aren’t ready for AI — not culturally, technically, or in terms of workforce adoption — despite the rapid pace of technological advancement.





