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AI and Copilots

Agent 365 Enhanced With Granular Controls for AI Agents Running Locally

Purview, Defender, and Graph API are all being enhanced to bring agents running on end-user devices under unified governance 'control…>

Tom Smith July 16, 2026
Cloud Wars Minute

In a Sea of AI Sameness, Microsoft Partners Must Address Buyers’ Specific Business Problems

Ideas on how to differentiate partners' services: they can tap AI to help manufacturers reduce quoting delays or improve project…>

Marie Wiese July 16, 2026
AI and Copilots

Event Moment: Cecilia Flombaum and John Scandar on How AI Is Reshaping Enterprise Sales Cycles

Cecilia Flombaum and John Scandar explain how AI is reshaping enterprise sales cycles, with increased focus on governance, ROI, and…>

Kieron Allen July 15, 2026
AI and Copilots

Enhancements to Microsoft Scout Increase AI Model, Chat Navigation Flexibility

Autonomous agent or 'autopilot' – touted for executing high-level autonomous tasks – now offers improved usability and model choice.>

Tom Smith July 15, 2026
AI and Copilots

Microsoft vs. AWS: Star Trek Aspirational AI Meets Blunt Utilitarian AI

The AI Deployment Wars are expanding beyond technology into branding. Microsoft's ambitious Frontier Company contrasts sharply with AWS's practical Forward…>

Bob Evans July 14, 2026

Latest Cloud and AI Insights

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AI and Copilots

AI Copilot Podcast: Copilots Help Vixxo Streamline Service for Starbucks, 7-Eleven

By Tom SmithDecember 2, 2024

Bobby Hunnicutt, VP of IT at facilities maintenance provider Vixxo, and partner Lucas Diaz of Ludia Consulting detail Vixxo’s use of copilots to enhance service delivery to big-name customers.

Copilot

Copilot 101: What Are Copilot Agents?

By shawn dorwardNovember 27, 2024

In this episode of the “Copilot 101 Podcast,”  Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of Copilot Agents, which can be built in Copilot Studio.

AI and Copilots

AI Copilot Podcast: enVista’s Nathan Bensch on Copilot Summit, AI Opportunities

By Tom SmithNovember 26, 2024

Nathan Bensch of Microsoft apps partner enVista shares his thinking on the upcoming AI Copilot Summit and the learning opportunities for attendees.

Copilot

AI Agent & Copilot Podcast: Microsoft Ignite Highlights with Volt Technologies’ Mason Whitaker

By Tom SmithNovember 22, 2024

The Microsoft Ignite opening keynote included a range of announcements as well as extensive talk about agents and Copilots.

AI and Copilots

AI Copilot Podcast: How to Build Your First Agent or Custom Copilot With Copilot Studio

By DAC EventsNovember 22, 2024

A step-by-step demo of building an AI agent or copilot using Copilot Studio, covering required inputs, security, analytics, and testing measures.

AI and Copilots

AI Copilot Podcast: Data’s Pivotal Role in Success of AI Projects

By Tom SmithNovember 20, 2024

Columbus Global’s Mike Simms gives insight on the role of data as AI projects become more prevalent across the business landscape.

Copilot

CIO Insights on AI, Microsoft, and ServiceNow at Community Summit

By Agent and CopilotNovember 15, 2024

John Siefert, Tom Smith, and PriceSmart CIO Wayne Sadin got together at Community Summit NA 2024 to discuss AI and ERP developments.

Copilot

Copilot 101: What Is Copilot Studio?

By shawn dorwardNovember 14, 2024

Shawn Dorward, UG Expert, gives an overview of Copilot Studio, a tool that allows users to create custom AI agents for business processes.

AI and Copilots

AI Copilot Podcast: Healthcare Tech Leader (and Doctor) Calls Copilots a Game Changer

By Tom SmithNovember 13, 2024

Community Health Network Transformation leader explains how copilots are improving medical summaries, reducing provider burnout, and improving the patient experience.

Copilot

Copilot 101: What Copilots Are Available Today?

By shawn dorwardNovember 7, 2024

UG Expert Shawn Dorward discusses the various types of Copilots available to users today in the latest episode of the “Copilot 101 Podcast.”

AI and Copilots

AI Copilot Podcast: Microsoft’s Ray Smith on How Technology, AI Agents Change the Game

By John SiefertNovember 6, 2024

Microsoft’s Ray Smith — keynote speaker at AI Copilot Summit in March — shares early career experiences, as well as insights on the future of technology and putting AI agents into action.

Copilot

Microsoft’s Ray Smith to Headline AI Copilot Summit NA 2025

By Agent and CopilotNovember 1, 2024

Dynamic Communities and the AI Copilot Summit NA Programming Committee Board have announced Ray Smith, VP of AI Agents at Microsoft, will deliver the opening keynote at AI Copilot Summit NA,

Copilot

Copilot 101: The ROI of Microsoft Copilot for Teams

By shawn dorwardOctober 30, 2024

UG Expert Shawn Dorward explains how he uses Microsoft Copilot in Teams, discussing the benefits and how it delivers a promising ROI.

AI and Copilots

AI Copilot Podcast: Microsoft, ServiceNow Deliver a Wide Range of Pre-Built AI Agents

By Tom SmithOctober 30, 2024

Microsoft and ServiceNow deliver agents that customers can use out of the box — no custom development work needed — reinforcing the near-term potential of AI agents.

Copilot

Copilot Prompts: 7 Life Hacks For Better and Faster AI Results

By shawn dorwardOctober 25, 2024

UG Expert Shawn Dorward shares 7 tips for creating compelling Copilot prompts and getting the most of the AI assistant.

Copilot

Copilot 101: Working with Microsoft 365 Copilot

By shawn dorwardOctober 23, 2024

In this episode of the “Copilot 101 Podcast,” Shawn Dorward, Vice President, sa.global, UG Expert, discusses his journey with Microsoft 365 Copilot, focusing…

User Group Communities

Biz Apps Partner Marketing Workshop Delivers Microsoft Insights, Business Growth Strategies Through Content Marketing, Thought Leadership Tactics  

By Cam SessingerOctober 14, 2024

The Biz Apps Partner Marketing Workshop at Community Summit NA focused on driving strategies for growth through, AI, content marketing, ABM, and value propositions.

Copilot

Microsoft Execs, Partners, Customers Outline Copilot Wins and Agent Opportunities

By Tom SmithOctober 14, 2024

AI Copilot preconference at Community Summit delivers Copilot perspectives from Microsoft as well as customers and partners, who highlight near-term opportunities and challenges.

AI and Copilots

AI Copilot Podcast: Financial Software Firm Finastra Cuts Months Off Content Creation Process

By Tom SmithOctober 12, 2024

Marketing leader explains how Finastra’s CEO has pushed for use of AI; the company has trained 8,000 employees through an intense onboarding process.

Copilot

Copilot 101: Getting Started with Microsoft Copilot, Real-World Applications

By shawn dorwardOctober 9, 2024

UG Expert Shawn Dorward tells users how exactly they can get started with Microsoft Copilot and integrate it into daily workflows in this episode of “Copilot 101 Podcast.”

AI and Copilots

AI Copilot Podcast: Dow Exec Details Copilot Productivity Gains, Future Use Cases

By Tom SmithOctober 9, 2024

Enterprise architect explains how document co-creation in Copilot saves hours and details potential new Copilot use cases addressing core business functions.

Copilot

Microsoft’s Adriana Bade and Pam Johnson on Driving Partner Success Through Marketing Insights, Strategies

By Joseph CoriglianoOctober 3, 2024

Microsoft’s Pam Johnson and Adriana Bade join the “Biz Apps Partner Podcast” to discuss how to drive partner success through marketing insights and strategies.

Copilot

Copilot 101: A Deep Dive Into Microsoft Copilot

By shawn dorwardOctober 2, 2024

In the first episode of the “Copilot 101 Podcast,” Shawn Dorward, Vice President, sa.global, UG Expert, gives a high-level review…

AI and Copilots

AI Copilot Podcast: Less Email and Meeting Time, More Co-Creation; IBM, Accenture Drive AI Outcomes

By Tom SmithOctober 2, 2024

Copilots fuel collaborative document revisions while relieving email and meeting burdens; IBM drives co-innovation with Microsoft; and Accenture reports billions in GenAI bookings.

Copilot

AI Copilot Podcast: Co-Create With Your Copilot; IBM-Microsoft AI ‘Zones’; Agent-Less Security Innovations

By Tom SmithSeptember 25, 2024

Copilots enable an interative model where humans and AI co-create; IBM ramps up focus on Microsoft Copilots; AI security — without agents.

AI and Copilots

AI Copilot Report: Innovation and Insights to Reimagine Your Business

By John SiefertSeptember 19, 2024

If you are considering, new to, or optimizing a Copilot for your business, gain insights that serve as a powerful…

Copilot

Microsoft Delivers Sweeping Set of Agents, Copilots Embedded in Core Apps

By Tom SmithSeptember 18, 2024

Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the…

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Community Summit NA 2026

Gaylord Opryland Resort
      Nashville, TN
October 11–15, 2026

The largest independent Microsoft AI & Business Applications User Conference on the planet. Four days of big ideas, education, training, networking and more to define your relevance in the AI era. Register Now

AI Agent and Copilot Podcast
Solgari

AI Agent & Copilot Podcast: Solgari’s Ed Grant on Transforming Customer Engagement with AI

Solgari’s Ed Grant explains why customer engagement data is the foundation of successful AI strategies and how organizations are turning conversations into business outcomes.

Read More »

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