Monday’s outage impacting several Claude tools was relatively brief, but it highlights the integral role of AI in modern workflows and the need for robust continuity plans.
CIO
A deep look at AI agent usage by Google Cloud reveals telecom and manufacturing firms setting the pace, while security and customer service use cases are benefiting a range of industries.
ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.