Dona Sarkar explains why AI should be viewed as a tool for empowerment rather than job replacement, urging professionals to become “AI power users” who learn how to harness AI within their own roles and industries.
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The company’s first Autonomous Workforce deliverable is a Level 1 Service Desk AI Specialist that diagnoses and resolves common, low-priority IT support requests.
Expanded partnership taps into the most advanced OpenAI models and offers them directly to ServiceNow customers, who will be able to keep pace with the latest innovations.
At Microsoft Ignite 2025, Citrix and Microsoft leaders laid out a seven-step roadmap for integrating AI into enterprise workflows, highlighting practical transitions from basic prompts to fully autonomous AI orchestration.
Microsoft is positioning itself as a leader in the voice-enabled agent workflow space, supported by its vast user base.
Microsoft has launched new no-code AI agents in 365 Copilot, enabling business users to easily build apps and automate workflows using natural language.
Copilot Studio now features advanced runtime protection, enabling organizations to block unsafe AI actions using connected security platforms in real-time without interrupting workflows.
Vendor-agnostic AI agent orchestration platform gains AWS-centric functionality and consulting firm indicates similar integrations wll be offered for other hyperscalers.
Shortly after releasing A2A, Google is accelerating agent development and communications with updated functionality and support from leading software platform providers.
Microsoft’s latest announcements boost agentic AI adoption with Copilot Tuning, multi-agent orchestration, and new developer tools for accessible, enterprise-ready AI.
Data.world acquisition, partnerships with key enteprise software players, and wide range of new AI agents enhance the company’s objective to be the core enterprise software platform.
Microsoft brings Agent2Agent (A2A) to Azure AI Foundry and Copilot Studio, accelerating the era of agentic AI through open protocol interoperability.
ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.