
In this moment, excerpted from the session “Industry AI Panel: How Industry-Centric AI Use Cases are Accelerating Innovation and Streamlining Supply Chains,” S. David Brown, CIO, National Power, touches on the AI transformation journey — what that looks like, getting started, and the importance of tailored training.

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Key Takeaways
- Start where you are: Embarking on the AI transformation journey, David encourages to “start where you are.” Take an assessment and figure out how to ease into it.
- End-to-end training: It’s also important to start at both ends by training your users directly. Providing specific, tailored training to their position and industry enables better user adoption. While this might make adoption much slower, it leads to a better product.
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