Brent Wodicka, CTO of AIS, explains how ISVs and corporate software developers need to build ‘agent-friendly pathways’ to software platforms to enable autonomous actions.
AI and Copilots
Voice-agent templates enable introduction of real-time voice into Dynamics 365 Contact Center for better customer experiences, agent productivity in core workflows.
HSO explains how embedding AI agents into ERP and business workflows is accelerating implementations, improving data transformation, and driving real user adoption through industry-specific automation.
Dona Sarkar explains why AI should be viewed as a tool for empowerment rather than job replacement, urging professionals to become “AI power users” who learn how to harness AI within their own roles and industries.
Deloitte partner says most organizations are still in the transition phase of tapping AI in their ERP environments, but the technology can improve data consistency and improve financial compliance.
Leaders have a choice with AI; get really fast at fixing things or start building systems that don’t require you in the first place.
Addition to Microsoft 365 Copilot helps users sort through large amounts of data and conversations to determine required near-term actions and build comprehensive plans.
A major focus for sa.global is building industry-specific AI agents tailored to professional services sectors like construction and legal, aiming to reduce inefficiencies, automate workflows, and protect revenue streams.
Updates include learned context and skills that get applied to future sessions as well as automatically created content that adheres to corporate standards.
Despite its benefits, organizations need to openly discuss and acknowledge the impact of AI on productivity because it increases workloads and requires re-evaluating expectations.
Tad Remington explains how Solver is embedding AI agents into FP&A workflows, enabling organizations to analyze trusted, pre-structured financial data and streamline planning processes without requiring extensive manual intervention or custom-built systems.
Recent studies highlight the need to invest in AI for long-term strategic benefits — including driving enterprise transformation — where traditional ROI measurements may not apply.
Microsoft and Publicis Groupe are expanding a long-running partnership to create a full-stack marketing solution powered by cloud, agentic AI, and identity-based data, helping marketers automate workflows, modernize legacy systems, and unlock faster, smarter growth opportunities.
‘Routines’ are used to configure automations of common processes, then store and invoke them when needed to further accelerate development processes.
Microsoft addresses the limitations of pure AI autonomy by integrating workflows and agents, creating more structured, flexible automation systems tailored to enterprise production environments.
Toolkit acts as a gatekeeper, preventing unauthorized access by AI agents and addressing top risks including goal hijacking and memory poisoning.
‘Agent Nodes’ make it easier for the reasoning and orchestration intelligence of agents to plug into established workflows for customer service, procurement, and more.
Judgment, discernment, and strategic thinking are attributes that leaders must bring to bear so employees learn to use AI effectively and deliver on its potential to transform business.
Latest MCP product from Microsoft works with cloud or on-premises SQL databases for efficient, secure connections to corporate resources without requiring language or framework expertise.
Microsoft’s $10 billion Japan investment underscores a strategy combining AI infrastructure, workforce development, and data sovereignty to drive global growth while meeting increasingly strict regional compliance requirements.