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AI and Copilots

Event Moment: Ronak Mathur on Using AI to Streamline the End-to-End Patient Journey

Learn how Mater Hospital is building on years of automation to use AI and intelligent workflows that improve every stage…>

Kieron Allen August 10, 2026
AI and Copilots

Microsoft 365 Copilot Upgrades Deepen Productivity, Industry App Integrations

July updates extend the company's commitment to make a range of AI models and choices available to users. Models from…>

Tom Smith August 7, 2026
AI and Copilots

Event Moment: How Copper State Bolt & Nut and Pro Refrigeration Use AI to Solve Customer Problems Faster

AI is helping Pro Refrigeration and Copper State Bolt & Nut solve complex customer challenges faster, extend team capabilities, and…>

Kieron Allen August 7, 2026
AI and Copilots

Microsoft Hits 40 Million AI Agents: What It Means for Enterprise AI

AI agents are beginning to outpace Copilot licenses, signaling that organizations are creating increasingly valuable custom automation across the Microsoft…>

Dewain Robinson August 7, 2026
AI and Copilots

Microsoft and Tech Leaders Push Back on Restrictions for Open-Weight AI Models

Microsoft and more than 20 tech companies urge U.S. lawmakers to protect open-weight AI models, arguing openness drives innovation and…>

Kieron Allen August 7, 2026

Latest Cloud and AI Insights

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AI and Copilots

Event Moment: Argano’s Corey Bakhtiary on Determining an Approach for AI User Adoption

By Sara CordovaNovember 25, 2025

Corey Bakhtiary shares how to approach introducing AI for organizations, including key considerations for deployment.

AI and Copilots

Event Moment: Microsoft’s Dewain Robinson on How Copilot Studio Enables Users to Increase Productivity with Custom Agents

By Sara CordovaNovember 25, 2025

Dewain Robinson walks through how users can extend Copilot Studio and its capabilities to add value to assistants.

AI and Copilots

Event Moment: HSO’s Asad Mahmood on the Importance of Demonstrating Analytics for Business Users

By Sara CordovaNovember 25, 2025

Asad Mahmood explains the value of demonstrating analytics for business users, as they don’t typically interact with the models.

Cloud Wars Minute

Microsoft, Anthropic, and NVIDIA Forge AI Super-Alliance Poised to Shape the Next Era of Innovation

By Kieron AllenNovember 25, 2025

Microsoft, NVIDIA, and Anthropic are forming a major multi-front partnership combining massive compute deals, financial investment, and joint model optimization to accelerate the AI Era.

AI and Copilots

AI Agent & Copilot Podcast: John Accardi on Technology Evolutions, Getting Started with AI

By John SiefertNovember 24, 2025

John Accardi dives into his experience leading in a Microsoft practice, the impact of evolving technologies, and AI pilot projects.

AI and Copilots

Microsoft Deepens MCP Support With New Power Apps and Dataverse Servers

By Tom SmithNovember 24, 2025

Expanding its commitment to Model Context Protocol, Microsoft details new servers that give AI agents simplified access to services in key development and data management platforms.

Cloud Wars Minute

Why Model Context Protocol (MCP) Is Becoming the Universal Interface to Enterprise Data

By Will HawkinsNovember 24, 2025

MCP servers replace the need for traditional UIs by enabling AI systems to interact directly with business systems, performing tasks like summarizing data and running automation workflows.

AI and Copilots

Event Moment: BDO’s Kirstie Tiernan on Power Users Driving Organizational Change

By Sara CordovaNovember 24, 2025

Kirstie Tiernan defines power users and breaks down how they are key to unlocking organizational change with the implementation of AI tools.

AI and Copilots

Event Moment: MCA Connect’s Dag Calafell on Leveraging AI to Optimize Business Outcomes

By Sara CordovaNovember 21, 2025

Dag Calafell highlights the transformative impact of AI in comparison to previous technology revolutions.

Cloud Wars Minute

Agent 365: Microsoft’s ‘HR for AI Agents’ Prevents Chaos, Creates Universal Governance

By Ronak MathurNovember 21, 2025

Microsoft’s unified system provides a registry, governance, security, visualization, and orchestration for all agents regardless of their origin. It monitors agents like they’re employees.

AI and Copilots

Event Moment: MCA Connect’s Drew Clark Demonstrates How to Publish an Agent

By Sara CordovaNovember 21, 2025

Drew Clark demonstrates how users can publish an agent and highlights key elements to include.

Cloud Wars Minute

Microsoft Ignite: Renowned Futurists Map Out the Next Era of Enterprise AI Success

By Kieron AllenNovember 21, 2025

At Microsoft Ignite 2025, Citrix and Microsoft leaders laid out a seven-step roadmap for integrating AI into enterprise workflows, highlighting practical transitions from basic prompts to fully autonomous AI orchestration.

AI and Copilots

AI Agent & Copilot Podcast: Volt Technologies’ Mason Whitaker on Microsoft Agent 365, Ignite Highlights

By Tom SmithNovember 20, 2025

Mason Whitaker, president of Microsoft business apps partner Volt Technologies, says Agent 365 anticipates future SMB needs for agent management, while WorkIQ will “revolutionize” collaboration.

AI and Copilots

Event Moment: RitewAI’s Will Hawkins Emphasizes the Value of Representative Data in AI Models

By Sara CordovaNovember 20, 2025

Will Hawkins dives into the impact of representative data in AI models, especially with AI tools being used for decision making.

AI and Copilots

Event Moment: RSM’s Maddy Dahl Shares Business Leader Considerations for AI Implementation

By Sara CordovaNovember 20, 2025

Maddy Dahl emphasizes the importance of security and prompts perspectives for business leaders as AI is embraced.

AI and Copilots

With Agent 365 and Security Tools, Microsoft Equips Customers to Govern AI Agent Estates

By Tom SmithNovember 19, 2025

On the first day of Ignite, Microsoft rolls out a raft of software tools to help customers manage their expanding rosters of AI agents while avoiding sprawl and data risks that can arise in the AI era.

Uncategorized

Microsoft Unleashes Dynamic AI Capabilities in Dynamics 365 ERP MCP Server, Empowering Partners and Custom Agents

By Kieron AllenNovember 19, 2025

Microsoft expands its Dynamics 365 ERP MCP Server, shifting from a static to a dynamic model, enabling developers to create custom AI agents that replicate human-like ERP interactions and access thousands of ERP functions.

AI and Copilots

Microsoft Debuts Work IQ, Fabric IQ, and Foundry IQ: A Unified Intelligence Layer for the AI-Powered Enterprise

By Kieron AllenNovember 19, 2025

Ignite 2025 positioned Microsoft at the forefront of AI-driven enterprise solutions, providing a new intelligence stack designed to simplify deployment and improve agent performance with customized context.

AI and Copilots

Event Moment: sa.global’s Shawn Dorward Reviews Creation of Effective Copilot Prompts for D365 Business Central

By Cam SessingerNovember 19, 2025

Shawn Dorward explains why prompting is crucial in Copilot and how the concept lends itself in Business Central.

AI and Copilots

Event Moment: AlphaBOLD’s Samiullah Khan on Traditional Chatbots vs. AI Assistants

By Sara CordovaNovember 19, 2025

Samiullah Khan compares traditional chatbots with AI assistants, as the capabilities of these tools have evolved.

Eric Newell
AI and Copilots

AI Agent & Copilot Podcast: Stoneridge Software’s Eric Newell Shares Community Summit Takeaways, Future of AI Adoption

By John SiefertNovember 19, 2025

Stoneridge Software CEO, Eric Newell, shares his takeaways from Summit NA 2025 with John Siefert, specifically around the influence of agents in CRM.

Cloud

Azure, Security, and Innovation: Microsoft Honors Its Top Partners

By Kieron AllenNovember 18, 2025

Microsoft’s 2025 Partner of the Year winners show who’s driving Azure, AI and transformation across its global partner network.

Cloud Wars Minute

Elevaite365 Test Automation Turns Testing Into a Strategic Advantage

By John SiefertNovember 18, 2025

Elevate365 Test Automation’s solution uses AI to automate testing, catch errors, and self‑heal scripts, freeing users to focus on their primary roles.

customer service sales AI
AI and Copilots

Event Moment: Microsoft’s Bryan Goode on Using Customer Service, Sales as Starting Areas to Introduce AI

By Cam SessingerNovember 18, 2025

Microsoft’s Bryan Goode describes how customer service and sales are two business areas that have greatly benefitted from implementing AI.

AI and Copilots

Event Moment: C5 Insights’ Traci Winter Identifies Key Elements of the AI Adoption Journey

By Sara CordovaNovember 18, 2025

C5 Insights’ Traci Winter shares how organizations can “prepare for construction” as they enter their AI transformation journey.

Uncategorized

Event Moment: BDO’s Jason Greene on How Small Wins Lead to Widespread Copilot Adoption

By Sara CordovaNovember 17, 2025

Jason Greene highlights examples of working with clients that demonstrate how small wins lead to widespread Copilot adoption.

AI and Copilots

AI Agent & Copilot Podcast: LS Retail’s Jeff Miller on Global Deployments, AI Integration, Client Collaboration

By John SiefertNovember 17, 2025

Jeff Miller provides insights on how LS Retail has been working with partners and clients to operate across the globe and integrate innovative technologies.

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Community Summit NA 2026

Gaylord Opryland Resort
      Nashville, TN
October 11–15, 2026

The largest independent Microsoft AI & Business Applications User Conference on the planet. Four days of big ideas, education, training, networking and more to define your relevance in the AI era. Register Now

AI Agent and Copilot Podcast

AI Agent & Copilot Podcast: John Siefert and Cedric Wells Discuss AI Leadership, Vibe Coding, and Governance

AI is dramatically accelerating software development, but Cedric Wells argues that organizations must balance rapid innovation with architecture, security, governance, and quality assurance to safely

Read More »

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