The company’s first Autonomous Workforce deliverable is a Level 1 Service Desk AI Specialist that diagnoses and resolves common, low-priority IT support requests.
automation
Expanded partnership taps into the most advanced OpenAI models and offers them directly to ServiceNow customers, who will be able to keep pace with the latest innovations.
Partnership taps into AI algorithms to support early lung cancer detection and improve outcomes, with particular focus on the medically underserved.
From checkout functionality integrated into Copilot to personalized shopping to AI automation in store operations, Microsoft delivers a range of AI tools that modernize online retail.
Models delivering voice and strong instruction-following speak to a strategy of building in-house in addition to partnerships. A call for new talent undescores internal development focus.
From purchase orders to vendor approvals, many steps in common business processes can be managed without human intervention. Microsoft is making that easier to implement in Copilot Studio.
Latest Copilot rollouts deliver functions specific to finance, sales, and service, while Copilot Studio is enhanced with authentication and simplified support for MCP.
New agent performs classification of data, gives prompts to site owners to improve quality, and maintains hygiene for content and its associated metadata.
With two separate initiatives, Microsoft is bolstering its Defender platform with agentic AI to help security and ops teams combat two high-volume threats that can overwhelm humans.
Microsoft pledges billions in investment to support AI education and research to drive skills, readiness, and global reach with the rapidly advancing technology.
Latest wave of AI-powered security features bring Copilot functionality directly into Intune and Entra, while new tools and agents optimize access and capacity controls.
Microsoft and ServiceNow collaborate to advance AI-powered agent-to-agent communication.
Data.world acquisition, partnerships with key enteprise software players, and wide range of new AI agents enhance the company’s objective to be the core enterprise software platform.
Bank’s C-suite security leader laments the state of security with SaaS applications including AI and calls on the industry to step up its game.
Brian Solis shares insights from the upcoming Knowledge25, focusing on how leadership mindset and AI innovation are shaping tomorrow’s enterprises.
AI Agent & Copilot Summit speakers Jack Fallon and Zach Bernstein will share insights on leveraging AI copilot agents for structured and unstructured data interactions, as well as smart contract automation using AI and Power Platform.