Solgari’s Ed Grant explains why customer engagement data is the foundation of successful AI strategies and how organizations are turning conversations into business outcomes.
Dynamics 365 CE / CRM
Stoneridge Software CEO, Eric Newell, shares his takeaways from Summit NA 2025 with John Siefert, specifically around the influence of agents in CRM.
Community Summit North America 2023 kicked off with the AI Summit Preconference, which aims to provide attendees with an understanding of how generative AI and Microsoft Copilots can reduce complexities.