Microsoft’s new AI agent protocols, MCP, ACP, and PTP, are shaping the future of retail by enabling secure automation, smarter coordination, and seamless transactions.
retail
Siefert and Bacon discuss how the AI Agent & Copilot Summit has evolved from introducing AI concepts to focusing on real-world, production-ready use cases that deliver measurable business value across industries.
Universal Commerce Protocol, or UCP, has the backing of major retailers including Walmart, and financial services giants including American Express and Visa. It aims to standardize transactions on an end-to-end basis.
From checkout functionality integrated into Copilot to personalized shopping to AI automation in store operations, Microsoft delivers a range of AI tools that modernize online retail.
AI-powered checkout and new agents push the retail industry closer to a ‘zero-wait’ state, where approvals and outcomes don’t sit in queue until humans act.
AI Agent & Copilot Summit speakers Miyoshi Tokuno and Michael Simms will present their collaborative GenAI project, discussing how to accelerate speed-to-market and create customized AI solutions for business needs.
Nathan Bensch of Microsoft apps partner enVista shares his thinking on the upcoming AI Copilot Summit and the learning opportunities for attendees.


