In this moment, excerpted from the Industry AI Panel session “How Industry-Centric AI Use Cases are Accelerating Innovation and Streamlining Supply Chains,” Kenny Mullican, CIO, Paragon Films, Inc. talks about managing expectations across generations with agentic AI adoption and strategies, as it’s not a technical issue but a cultural dynamic.
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Key Takeaways
- Introducing AI: While the board at his company is receptive, Mullican shares that in manufacturing, these technology transformations have not been integral for so long. They can be hesitant to new adoption because they don’t understand.
- Managing expectations: To navigate these expectations, the job is just to help them understand. Mullican manages this by showing that those on the technology side understand the business first so that they can provide a business outcomes perspective of how AI will be beneficial to operations.
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