Security blunders, failing to adhere to brand voice, and over-emphasizing outputs rather than results are three ways that sales and marketing teams can go awry with AI.
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With autopilots, Scout and WorkIQ, Microsoft is building a memory layer for the entire agent technology stack.
False claims, generic content, and AI-driven relationships are surefire sales and marketing missteps that will get your business thrown “off the pitch.”
Microsoft’s first ‘autopilot’ ushers in an era where IT and business leaders must decide what an always-on agent can touch, act on, and bring to users’ attention.
The ed-tech company Chegg is a cautionary tale of how traditional business strengths can be rapidly undercut as AI technology advances.
NVIDIA-powered ‘Dev Box’ delivers horsepower to execute massive AI models from local systems on an ‘unmetered’ basis, while reference designs aim to make AI computing ubiquitous.
Autopilots increase the level of AI autonomy and automation. Build event also places major focus on agentic AI development — and controls — at the desktop.
From checking credit references to operating as a personal chief of staff, AI agents can operate within a wide range of autonomous functionality.
Because buyers rely extensively on AI tools, websites need to be optimized with content and schema that reflect changing customer journeys.
The bifurcation between AI-native and AI-bolted-on organizations is becoming more apparent as the AI-centric approach’s benefits come into sharper focus.
AI Is making organizations more competitive and unlocking innovation, but it’s also changing the ways humans process information.
Microsoft provides three distinct patterns — orchestrator/specialist, MCP-based connected agents, and browser session use — for agent development; discover recommended use cases for each.
Microsoft and AI expert sorts out key pricing questions and licensing considerations for Copilot Studio-built agents, and explains why costs still pose confusion for some customers.
Word, Excel, and PowerPoint integrations, plus Copilot Cowork, bring AI-driven actions to the fore and make Copilot worth another look for those who were disappointed.
As initial release of ‘control plane’ becomes widely available, Microsoft is expanding agent registry, Shadow AI protections, and threat detection capabilities.
The amended partnership shows both companies are evolving; it’s not a falling out. The question for organizations is whether they are ready to make similar strategic shifts to focus on governance and outcomes.
Companies need to apply their philosophy to AI initiatives to drive success; optimal use of the Microsoft stack can create a strong philosophical foundation.
Leaders have a choice with AI; get really fast at fixing things or start building systems that don’t require you in the first place.
Updates include learned context and skills that get applied to future sessions as well as automatically created content that adheres to corporate standards.
Despite its benefits, organizations need to openly discuss and acknowledge the impact of AI on productivity because it increases workloads and requires re-evaluating expectations.