Event Moment: Data Courage’s Kamil Karbowiak on the Importance of Prompts with Agent Interactions

In this moment, excerpted from the session “Why Copilot Isn’t Enough (Yet),” Kamil Karbowiak, Managing Director, Data Courage, explains how prompts can transform agent interactions and impact output.

Key Takeaways

• Agent interactions: With Copilot, instructions are important. “These prompts are being read and transformed into how you’re interacting with your agent later on,” he notes. There is agent orchestration on different actions being invoked, some of which are Business Central-related actions.
• Defining the use case: When defining a use case, there’s an API that exposes certain data to a Copilot so it can make certain actions. He turns to a use case example that demonstrates an action with a sales quote.
• Further prompting: After identifying records of items in the table connected to the API, that information can be leveraged, and further questions can be prompted.