In this moment, excerpted from the “AI and Security, Legal Challenges, & Policy Considerations” session, Nathan Bensch, VP, Microsoft Enterprise Services, enVista, provides areas where AI has been applied across three regulated industries that are adopting the technology.
Key Takeaways
- Healthcare: Every regulated industry is seeing AI pop up. For instance, the healthcare industry has had widespread AI applications, one use case being AI-driven diagnostic tools for patient care.
- Finance: Finance institutions have been heavily applying machine learning, such as credit cards using information from machine learning and making decisions based on that. AI takes it a step further by adding in support.
- Retail: Retail has been applying AI mostly around customer service. As it takes in more data about customers, they will be able to provide support based on previous purchases or customer habits.
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