Most SMBs want AI, but don’t know where to start — especially when their processes live inside ERP systems. Model Context Protocols (MCPs) are the missing link.
In this session, Mason Whitaker breaks down what MCPs are, why they matter, and how they transform Business Central into an AI-accessible system.
Learn how MCPs allow Agents and Copilot to securely “understand” your data, automate decision paths, enforce guardrails, and create new operational workflows. Using real-world SMB scenarios from distribution and consumer products brands, Mason will show how MCPs reduce manual effort, increase accuracy, and connect siloed business processes — with a practical blueprint to get started immediately.
- Learning Objective 1: Understand what MCPs are and why they matter for SMB ERP.
- Learning Objective 2: Learn how MCPs enable secure AI workflows in Business Central.
- Learning Objective 3: Explore real SMB examples with measurable impact.
Terms: All rights reserved by the speaker, AI Agent & Copilot Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
Speakers
Mason Whitaker, President, Volt Technologies

