In this session, we dive into the transformative power of AI agents, which go beyond Copilot’s insights to take autonomous action in various business contexts.
Attendees will learn the fundamentals of AI agents, explore types of agents like Azure OpenAI assistants and custom engines, and understand how these capabilities translate into measurable business impact. By the end, participants will be able to identify strategic areas within their organizations where AI agents can optimize processes, improve customer interactions, and drive efficiency. Real-world examples and an interactive Q&A will provide practical insights and inspire actionable next steps.
- Learning Objective 1: Explain the fundamentals of AI agents and how they extend beyond Copilot capabilities to take autonomous action.
- Learning Objective 2: Differentiate between key types of AI agents—including Azure OpenAI assistants and custom-built engines—and understand their practical business applications.
- Learning Objective 3: Identify strategic opportunities within their organization where AI agents can optimize processes, enhance customer interactions, and deliver measurable business impact.
Terms: All rights reserved by the speaker, AI Agent & Copilot Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
Speakers
Nancie Calder, Executive Customer Engagement Practice – Global, Avanade; Will Hawkins, Lead AI Engineer & Founder, RitewAI
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