In this moment, excerpted from the session “Microsoft Copilot: From Experimentation to Habits for Daily Use,” Molly Rupert-Sullivan, Global Adoption Lead – Microsoft Copilot & Gen AI, Accenture, emphasizes the need to invest in humans so behavior can shift with the rapid changes of AI.
Key Takeaways
- Rate of change: With the rapid pace of change for Generative AI, there’s now an expectation that technology organizations and people can change a lot faster now than we have historically.
- Invest in humans: In order to maintain this rate of change, we have to be looking to the future while also talking to people at a human level to determine how behavior can shift. “We need to be making an investment in people and in the actions that we need them to take in order to make those significant shifts,” Rupert-Sullivan says.
- Collaborative reinvention: This brings an opportunity to collaboratively reinvent with people rather than letting the reinvention happen to them.
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