Event Moment: Alithya’s Jason Wickman on Reimagining Business Process with Process Mining

In this moment, excerpted from the Keynote Fireside Chat session, “Harnessing AI to Unlock Greater Value From Your Business Applications,” Dynamic Communities CEO John Siefert hosts Jason Wickman, VP of Sales, Alithya, to talk about how process mining can be applied to reimagine business processes in new ways.

Key Takeaways

• Uncovering a process blueprint: Looking back, for organizations to determine how to optimize a process, business leaders first had to ask people so they could identify what a process looked like from end to end.
• Process mining provides a digital footprint: With the promise of process mining, you can take what people say and validate that with what your enterprise systems are telling you. This enables organizations to access a digital blueprint of what’s happening, allowing a focus on process optimization.