Event Moment: C5 Insight’s Geoff Ables on How AI Empowers People-Centric Businesses

In this moment, excerpted from the session “Step Into the Future: Copilot Agents,” Geoff Ables, Managing Partner, C5 Insights, makes the connection of people-centric businesses to how modern AI empowers better businesses, decisions, and lives.

Key Takeaways

• Powered by luck: Ables defines the idea of being powered by luck as how businesses have become increasingly people-centric by using technology. As human beings, we can continuously improve our behavior. As businesses, we can continuously improve business results.
• Meaningful connections: He quotes that people listen with the intent to reply with the intention of truly, deeply understanding somebody, thus forming connections. “We can follow good habits and take actions that form better human-to-human connections that result in better business, better decisions, and better lives.”
• The promise of AI agents: This can overlay with modern AI. The technology can do all of that but also empower us to do that better, faster, more efficiently, and with a higher level of quality than before.