Event Moment: Henson Group’s Chris Savage on Knowing Your Data When Building Agents

In this moment, excerpted from the session “Empower Your Enterprise: Building an AI Copilot for Operations,” Chris Savage, CTO, Henson Group, emphasizes the importance of defining your data and outlines key questions to ask as you build out AI agents.

Key Takeaways

• Data defined: When building an agent, you want to define what data you will use: structured data or unstructured data.
• Key questions: Identifying key elements of the data as you build out your agent enables you to have a consistent look and feel of the data you need. Some questions that you should ask include:
  • How often does the data get updated?
  • Will there be consistent updates to the underlying data?
  • Where is the data being stored?
  • Who owns the data and who is responsible for maintaining it?
• Automating updates: Automating the data update process is also important, as there may be data changing a lot in volume.