Event Moment: PriceSmart’s Wayne Sadin on Key Initiatives of Building Integrated Retail

In this moment, excerpted from the session “How PriceSmart Executive Leadership Aligns Business and Tech Strategy Around AI,” Wayne Sadin, EVP & CIO, PriceSmart, shares key focuses in business conversations to build integrated retail.

Key Takeaways

• Data: The first element that conversations focus on is data. “If you don’t have good data, you can’t make good decisions,” Sadin states. Data in retailing informs of who customers — or members — are, who employees are, and who vendors are, as well as details the merchandise. Master data management, governance of master data, and metadata around this data become the core of everything.
• Building blocks: Having built that base layer, then the applications come into play. Their approach today, governed by cloud, AI, modern data movement, and governance tools, means they can start building the building blocks.
• Integrated retail: Although PriceSmart is a complicated retailer, retail itself is relatively simple. So, the company is pursuing three sets of initiatives and then bringing them together to form integrated retail.