Welcome to this Cloud Wars Agent and Copilot Update. In these discussions, I’ll be analyzing opportunities, impact, and outcomes possible with AI; today’s focus is on Copilot evolving to become a digital teammate.
Highlights
00:17 — The combination of Agent mode, the Agent Store, and Copilot Studio marks a significant shift in the capabilities of Copilot: agents can now perform tasks beyond conversation, including pulling data, running workflows, and using desktop applications.
00:45 — Retrieval agents are the most transformative type of agents; they can instantly find and summarize information from various systems including SharePoint, Teams, and custom databases. Retrieval agents can assist a clinician accessing a patient’s vaccination history or a finance manager pulling monthly variances.
01:37 — The day is not far when agents will appear in organization charts, working alongside analysts, developers, and managers. Retrieval agents are just the beginning, and future episodes will explore other types of agents, such as task agents, which will not only find information but also act on it, further enhancing their utility in organizations.
02:05 — The future lies in a human-plus-agents model, where humans and agents work together to achieve better outcomes.
AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details.
Ronak Mathur
AI Architect
Mater Hospital
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