C5 Insights’ Geoff Ables connects people-centric businesses with the ability to apply modern AI to empower better outcomes.

Community Summit’s second day focused on translating Copilot’s promise into measurable outcomes for teams across industries.

Microsoft Copilot Studio now offers enhanced AI agent creation, seamless M365 integration, Azure AI Foundry connectivity, and improved analytics for enterprise solutions.

WalMart’s embrace of AI chatbot purchases, along with similar moves by Etsy and Shopify, suggest major changes in retailer and consumer shopping practices are on the horizon.

Columbus’ Michael Simms explains the results from AI they have achieved and how it improves accuracy over time.

Argano’s Corey Bakhtiary breaks down the benefits of having visibility into order statuses for insights and an improved customer experience.

AI-powered automation tools provide a better handle on the performance of sales and service teams, as well as the AI platforms that are being injected into these core business processes.

PriceSmart’s Wayne Sadin highlights elements that organizations should prioritize to build integrated retail.

sa.global CEO Stephen James provides his two-fold perspective on new technologies — the opportunities they offer and the work yet to be done.

Orchestration manages flow of context, error recovery, and handoffs between agents; Microsoft offers services and apps tailored to diverse requirements.

BDO’s Jason Greene demonstrates how to use the Copilot sidecar for users of Microsoft’s Finance & Operations application.

AIS’s Brent Wodicka notes why it’s clear that not all AI works the same way through use case examples.

An AI retrieval agent can help a medical provide to quickly access a patient’s vaccination history or a finance manager to delve into monthly variances. Both examples highlight their transformative power.

2toLead’s Kanwal Khipple provides a formula for organizations to drive success and maximize ROI while on their AI journey.

BDO’s Kirstie Tiernan discusses why individuals must develop skills to use AI and agents for the future workforce.

With Agent Mode, users can simply ask Excel to create a project portfolio tracker with specific formatting and data relationships. It’s a valuable digital teammate.

ArcherPoint by Cherry Bekaert’s Greg Kaupp discusses the importnace of AI literacy before applying agents, and how the technologies can drive organizational transformation.

HSO’s Zain Baquar compares the differences of processes with and without Fabric to demonstrate the value of the application.

Founded by veterans of Dynamics 365 projects, elevaite365 Test Automation tackles test automation with a vision tailored for today’s business needs.

Crowe LLP’s Jack Fallon demonstrates a use case for using structured and unstructured data for Copilot.

Emerging Microsoft AI agents for ERP systems automate core financial processes — such as reconciliation, variance analysis, and reporting — within Dynamics 365 to streamline the record-to-report (R2R) cycle and enhance audit readiness.

Microsoft’s new licensing deal with Harvard Medical School positions Copilot to lead in healthcare AI by offering more accurate, practitioner-level health insights and reducing reliance on OpenAI.

BouMatic CIO Michael Fisher describes how the company is using, deploying, and facing challenges related to AI.

Mad Engine’s Miyoshi Tokuno recalls her early perspective on AI and how she developed expectations as the tech advanced.

Microsoft’s Ray Smith discusses the core layers of a transformation stack, including the interface layer, app layer, and platform layer.

Microsoft introduced major Copilot upgrades, adding Google app integration and new document export features, alongside unveiling MAI-Image-1, its first in-house AI model for fast, high-quality image generation.

Alithya’s Jason Wickman explains how process mining is elevating the way in which businesses develop their process blueprint.