In this moment, excerpted from the session “How Agents & Copilots are Redefining the Value of Dynamics 365,” Cecilia Flombaum, Office of the CTO, Business & Industry Copilots, Microsoft, identifies how Dynamics 365 will help customers and business leaders become more equipped to adopt AI to stay competitive.
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Key Takeaways
- Prioritizing AI: Microsoft has recognized that most customers understand that to stay competitive, they will have to adopt AI. However, very few know where to start and how to build a plan.
- Become equipped: With Dynamics 365, customers are more equipped to actually adopt AI within their business processes.
- Future outlook: After meeting with C-Suite leaders, Flombaum has had insight that the year to come will be filled with automation and AI activity.
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