Event Moment: Creospark’s Eric Overfield on the Benefits of Grounding SharePoint Agents

In this moment, excerpted from the session “Copilot and Your Data – Boost Productivity with SharePoint Agents,” Eric Overfield, CIO, Creospark, describes why agents that are grounded to specific SharePoint sites can perform better than those that are trained more generally for tasks.

Key Takeaways

• AI in SharePoint: Microsoft 365 Copilot can help with finding data within SharePoint. Users should be able to communicate and have conversations about the data on a given site.
• The agentic world: Agents aren’t necessarily best when it comes to doing specific tasks. “When we want, in an agentic world, to be able to have an agent that does a task really well, we’re finding…the less information you give it, the better the response will be.”
• Grounding agents: Being able to have agents that are grounded to a specific site’s content and not specifically trained can make that agent really good at serving that site.