In this moment, excerpted from the C5 Insights Solution Showcase, Traci Winter, Senior Director Business Development, C5 Insights, dives into how organizations can prepare for the transformation journey when planning to adopt AI.
Key Takeaways
- Preparing for construction: Many organizations adopt new technology, like AI, expecting that it will take them to an “information super-highway,” but this still requires construction. One key reason to build a roadmap is to set expectations and a plan for the construction that you’ll need to deal with.
- The transformation journey: Before going on this journey, you need to determine where you’re at with digital transformation, what problems you need to solve, and why you need to solve them.
- Starting with the “why”: When it comes to digital transformations, organizations tend to work primarily on “what” they’re doing and “how” they’re doing it. Oftentimes, they don’t ask the “why.” For quality user adoption, organizations must work from the inside out, starting with a mission statement.
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