The Agents and Copilot in Dynamics 365 Business Central masterclass will explore how AI is transforming ERP from a system of record into a system of intelligence. Through expert-led sessions, attendees will learn how to identify high-value AI opportunities across finance and operations, build intelligent agents using Microsoft Copilot Studio, and unlock ERP data with Model Context Protocol (MCP) integrations.
Wednesday, March 18
Session 1: The New ERP Era — Marrying Business Central with AI-First Thinking
- Time: 1:40 – 2:10
Discover how AI is transforming ERP from a transactional backbone into a strategic system of intelligence that elevates decision‑making across finance, supply chain, and customer operations. Learn about high‑value opportunities—predictive finance, smarter forecasting, and proactive customer recommendations. Walk away with the knowledge to prioritize and govern these opportunities and begin the shift from transaction processing to decision orchestration for your enterprise.
Session 2: MCP Servers and Business Central: The New Integration Layer for AI
- Time: 2:20 – 2:50
Learn how businesses can harness the power of Copilot Studio and transform their operations with agents using Business Central data and business logic through MCP servers, connections, Microsoft 365 Copilot, Teams and more.
Session 3: Unlocking AI in Business Central: How MCPs Transform SMB Operations with Intelligent Automation
- Time: 3:00 – 3:30
Many SMBs want AI but struggle to unlock it inside ERP systems—Model Context Protocols (MCPs) are the missing link that makes Business Central AI‑accessible. Learn, in clear terms, what MCPs are and how they let Agents and Copilot securely interpret ERP data, automate decision paths, and enforce operational guardrails. Leave with insights from real world SMB use cases to reduce manual work, improve accuracy, and start delivering measurable business impact.
Session 4: Fast-Track Copilot Studio & Business Central Integration with MCP: The Good, The Bad, and How-To
- Time: 3:45 – 4:15
Discover how to utilize Business Central as a strategic business partner that understands your data and answers in natural language. Watch live demos displaying rapid MCP integration with Copilot Studio and conversational agents delivering immediate business value. Walk away with the coaching to deploy MCP‑powered Copilot Studio agents in Business Central, reduce integration complexity, and deliver measurable ROI quickly.
Learn More
For more details on the individual sessions within the Agents & Copilot in Dynamics 365 BC masterclass, which is included in your All-Access Attendee Pass to AI Agent & Copilot Summit, simply click the “Learn More” button under each session listing.
AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details.
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