Event Moment: James Oleinik on Agent 365 and Governing AI Agents

In this moment, excerpted from his keynote, James Oleinik, Partner Director for Product Management, Microsoft, explained how Agent 365 provides the enterprise control framework required as organizations scale autonomous AI agents across their businesses.

Key Takeaways

Observation Enables Full Agent Visibility: Oleinik emphasized that organizations cannot control what they cannot see. Agent 365 delivers a single, unified view of all AI agents operating across the enterprise, creating operational transparency as agent adoption grows.

Governance Establishes Guardrails for Agentic Work: As employees increasingly delegate tasks to AI agents, governance becomes essential. Agent 365 introduces policies and guardrails that define how agents operate, interact with users, and execute actions responsibly.

Security Treats Agents as Enterprise Assets: Built on Microsoft’s existing security foundation, Agent 365 ensures agents are protected like any other critical enterprise asset — with identity controls, monitoring, and compliance protections designed for autonomous systems.

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