In this moment, excerpted from the session “10 Things I Wished I Knew Before Rolling Out Microsoft Copilot,” Sebastian Sieber, Director of Product Development, proMX, emphasizes why it’s important to identify your use cases of Microsoft Copilot before using it, highlighting emails as an example.
Key Takeaways
- Copilot for emails: Microsoft Copilot is commonly used for summarizing and drafting emails. Previous emails can even be used to prompt AI to generate future emails and push the automation side of the technology. This brings benefits to end users and improves collaboration between teams.
- Enhancing collaboration: However, there are times when you receive emails that want to hear directly from you and not an AI-generated response. “AI is not there to drive collaboration away,” Sieber clarifies. “It should enhance collaboration and make collaboration easier to bring us all to the same level of understanding.”
- Use case benefits: Ultimately, using Copilot technology should be applied to cases that will free up your time but still support collaboration and provide knowledge across the company as a whole.
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