In this moment, excerpted from the Keynote Fireside Chat session with sa.global, Stephen James, CEO, sa.global, shares his two-fold perspective on new technologies, such as AI. While it provides opportunities for revenue growth and savings, there is still much work to be done to continue adoption momentum.
Key Takeaways
- Abundance of opportunity: James describes his perspective on AI development as a “mixed view.” On one hand, he’s convinced there’s an abundance of opportunity stemming from it. In conversations with leadership, they’re able to identify use cases that lead to significant savings and additional revenue. The technology and the tools that exist today to deliver transformational results.
- Promoting AI adoption: There’s also a challenge around adoption, as it’s flatlining. As an organization, sa.global acknowledges the challenge of how to help clients move the adoption line up closer to the technology line and narrow that gap.
- Bridging the gap: Within his organization, James has challenged his team to redefine themselves to be that bridge between how organizations work now and how they need to work in the hyper-automated future to add value.
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