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AI and Copilots

Agentic AI Surges Into the Enterprise: Fortune 500 Lead the Charge

Financial services, manufacturing, and retail are leading AI agent implementation, demonstrating how operational use cases are driving measurable transformation across…>

Kieron Allen March 4, 2026
Cloud Wars Minute

CIO Insight: Business Continuity Lessons From Anthropic Claude Outage

Monday's outage impacting several Claude tools was relatively brief, but it highlights the integral role of AI in modern workflows…>

Tom Smith March 4, 2026
AI and Copilots

Microsoft Launches AI Boot Camp to Accelerate Copilot Adoption

Microsoft expands Copilot with business-process agents, tuning templates, and standalone AI assistants designed to transform workflows across sales, finance, service,…>

Kieron Allen March 4, 2026
AI and Copilots

Microsoft’s Study and Learn Agent Sets New Standard for AI in Education

Microsoft has introduced the first fully integrated learning agent for students, shifting AI in education from reactive tutors to proactive…>

Mason Siefert March 3, 2026
Cloud Wars Minute

How AI Changes the Role of Software From Providing Data to Suggesting Actions

Because Microsoft controls identity, productivity, business apps, and cloud infrastructure, intelligence runs across the entire stack, creating a decision layer…>

Ronak Mathur March 3, 2026

Latest Cloud and AI Insights

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AI and Copilots

AI Copilot Podcast: Tasklet’s Bob McAdam on Copilots Increasing Sales, Back-Office Efficiency

By Tom SmithDecember 20, 2024

AI Copilot Summit programming committee member shares opportunities for attendees to learn how Copilots will impact ERP and other core systems.

Copilot

Copilot 101: Microsoft Copilot Inside of Business Central

By shawn dorwardDecember 18, 2024

UG Expert and Microsoft MVP Shawn Dorward discusses the integration and capabilities of Microsoft Copilot inside of Dynamics 365 Business Central.

AI and Copilots

AI Copilot Podcast: CIO Kenny Mullican Details His Manufacturing Industry Copilot Strategy

By Tom SmithDecember 17, 2024

CIO and Cloud Wars analyst details the benefits of Copilots integrated into Microsoft apps, lays out near-term and mid-term plans at his company for the latest AI tech.

AI and Copilots

Using Copilots in Microsoft Business Apps: Innovations and Use Cases Driving Results

By Tom SmithDecember 16, 2024

One of the pacesetters in the AI agent and copilot development race is Microsoft, which this quarter alone has outlined…

Copilot

AI Agent & Copilot Podcast: Siemens Copilot Addresses Labor Shortage in Automation Engineering

By Tom SmithDecember 12, 2024

It’s a prime example of co-creation in an AI context: Siemens teaming with Microsoft to develop and distribute a copilot for manufacturing and industrial automation engineering.

Copilot

Copilot 101: What Is Copilot for Finance?

By shawn dorwardDecember 12, 2024

UG Expert Shawn Dorward, discusses Microsoft Copilot for Finance, a tool from Microsoft that leverages ERP data to provide real-time insights.

AI and Copilots

AI Copilot Podcast: DSWi’s AJ Ansari on the AI Security and Governance Imperative

By Tom SmithDecember 11, 2024

Microsoft MVP shares his copilot journey within the business apps community and discusses the importance of preparing a robust strategy covering data and governance when moving to AI.

AI and Copilots

AI Copilot Podcast: Innovation Professor Marshall Toplansky on Copilots in Higher Ed

By Tom SmithDecember 6, 2024

University AI expert discusses the upcoming AI Copilot Summit, AI in education, and his outlook for AI copilots and agents in 2025.

Copilot

Copilot 101: An Overview of Copilot for Sales

By shawn dorwardDecember 5, 2024

In this episode of the “Copilot 101 Podcast,”  Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of the capabilities…

AI and Copilots

AI Copilot Podcast: Volt Technologies’ Mason Whitaker on Copilot Integration With Core Microsoft Systems

By Tom SmithDecember 5, 2024

Mason Whitaker, president of Microsoft business apps partner Volt Technologies, shares insights on customers’ readiness to deploy copilots and how ROI analysis overcomes hurdles.

AI and Copilots

AI Copilot Podcast: Prashant Bhoyar on Copilot Summit Learning Opportunities, Data Readiness

By Tom SmithDecember 4, 2024

Microsoft MVP and GenAI architect Prashant Bhoyar explains AI Copilot Summit learning opportunities for attendees and why data readiness is so critical to AI project success.

AI and Copilots

AI Copilot Podcast: Copilots Help Vixxo Streamline Service for Starbucks, 7-Eleven

By Tom SmithDecember 2, 2024

Bobby Hunnicutt, VP of IT at facilities maintenance provider Vixxo, and partner Lucas Diaz of Ludia Consulting detail Vixxo’s use of copilots to enhance service delivery to big-name customers.

Copilot

Copilot 101: What Are Copilot Agents?

By shawn dorwardNovember 27, 2024

In this episode of the “Copilot 101 Podcast,”  Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of Copilot Agents, which can be built in Copilot Studio.

AI and Copilots

AI Copilot Podcast: enVista’s Nathan Bensch on Copilot Summit, AI Opportunities

By Tom SmithNovember 26, 2024

Nathan Bensch of Microsoft apps partner enVista shares his thinking on the upcoming AI Copilot Summit and the learning opportunities for attendees.

Copilot

AI Agent & Copilot Podcast: Microsoft Ignite Highlights with Volt Technologies’ Mason Whitaker

By Tom SmithNovember 22, 2024

The Microsoft Ignite opening keynote included a range of announcements as well as extensive talk about agents and Copilots.

AI and Copilots

AI Copilot Podcast: How to Build Your First Agent or Custom Copilot With Copilot Studio

By DAC EventsNovember 22, 2024

A step-by-step demo of building an AI agent or copilot using Copilot Studio, covering required inputs, security, analytics, and testing measures.

AI and Copilots

AI Copilot Podcast: Data’s Pivotal Role in Success of AI Projects

By Tom SmithNovember 20, 2024

Columbus Global’s Mike Simms gives insight on the role of data as AI projects become more prevalent across the business landscape.

Copilot

CIO Insights on AI, Microsoft, and ServiceNow at Community Summit

By Agent and CopilotNovember 15, 2024

John Siefert, Tom Smith, and PriceSmart CIO Wayne Sadin got together at Community Summit NA 2024 to discuss AI and ERP developments.

Copilot

Copilot 101: What Is Copilot Studio?

By shawn dorwardNovember 14, 2024

Shawn Dorward, UG Expert, gives an overview of Copilot Studio, a tool that allows users to create custom AI agents for business processes.

AI and Copilots

AI Copilot Podcast: Healthcare Tech Leader (and Doctor) Calls Copilots a Game Changer

By Tom SmithNovember 13, 2024

Community Health Network Transformation leader explains how copilots are improving medical summaries, reducing provider burnout, and improving the patient experience.

Copilot

Copilot 101: What Copilots Are Available Today?

By shawn dorwardNovember 7, 2024

UG Expert Shawn Dorward discusses the various types of Copilots available to users today in the latest episode of the “Copilot 101 Podcast.”

AI and Copilots

AI Copilot Podcast: Microsoft’s Ray Smith on How Technology, AI Agents Change the Game

By John SiefertNovember 6, 2024

Microsoft’s Ray Smith — keynote speaker at AI Copilot Summit in March — shares early career experiences, as well as insights on the future of technology and putting AI agents into action.

Copilot

Microsoft’s Ray Smith to Headline AI Copilot Summit NA 2025

By Agent and CopilotNovember 1, 2024

Dynamic Communities and the AI Copilot Summit NA Programming Committee Board have announced Ray Smith, VP of AI Agents at Microsoft, will deliver the opening keynote at AI Copilot Summit NA,

Copilot

Copilot 101: The ROI of Microsoft Copilot for Teams

By shawn dorwardOctober 30, 2024

UG Expert Shawn Dorward explains how he uses Microsoft Copilot in Teams, discussing the benefits and how it delivers a promising ROI.

AI and Copilots

AI Copilot Podcast: Microsoft, ServiceNow Deliver a Wide Range of Pre-Built AI Agents

By Tom SmithOctober 30, 2024

Microsoft and ServiceNow deliver agents that customers can use out of the box — no custom development work needed — reinforcing the near-term potential of AI agents.

Copilot

Copilot Prompts: 7 Life Hacks For Better and Faster AI Results

By shawn dorwardOctober 25, 2024

UG Expert Shawn Dorward shares 7 tips for creating compelling Copilot prompts and getting the most of the AI assistant.

Copilot

Copilot 101: Working with Microsoft 365 Copilot

By shawn dorwardOctober 23, 2024

In this episode of the “Copilot 101 Podcast,” Shawn Dorward, Vice President, sa.global, UG Expert, discusses his journey with Microsoft 365 Copilot, focusing…

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AI Agent & Copilot Summit

Hilton La Jolla Torrey Pines
      San Diego, CA
March 17-19, 2026

The 2nd annual AI Agent & Copilot Summit will welcome 750+ business & technology leaders for main stage & masterclass sessions to define the opportunities, impact, and outcomes of AI business solutions. Register Now

AI Agent and Copilot Podcast

CIO Insight: Business Continuity Lessons From Anthropic Claude Outage

Monday’s outage impacting several Claude tools was relatively brief, but it highlights the integral role of AI in modern workflows and the need for robust

Read More »

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