Microsoft provides three distinct patterns — orchestrator/specialist, MCP-based connected agents, and browser session use — for agent development; discover recommended use cases for each.
copilot
AI and Microsoft expert Paul Swider details a personal health assistant he’s built called Tula that unifies all of a patient’s data and aims to level the healthcare playing field.
Microsoft and AI expert sorts out key pricing questions and licensing considerations for Copilot Studio-built agents, and explains why costs still pose confusion for some customers.
Word, Excel, and PowerPoint integrations, plus Copilot Cowork, bring AI-driven actions to the fore and make Copilot worth another look for those who were disappointed.
Skills codify workflow details that are too often managed as ‘institutional knowledge,’ making those instructions accessible and reusable for agentic AI automation.
New feature rollout includes support for tapping — or building — reusable skills that Cowork can invoke to complete a task or workflow on a user’s behalf.
Dona Sarkar explains how the shift from generative AI to agentic AI is redefining enterprise systems through self-correcting, multi-agent collaboration.
As initial release of ‘control plane’ becomes widely available, Microsoft is expanding agent registry, Shadow AI protections, and threat detection capabilities.
The amended partnership shows both companies are evolving; it’s not a falling out. The question for organizations is whether they are ready to make similar strategic shifts to focus on governance and outcomes.
Brent Wodicka, CTO of AIS, explains how ISVs and corporate software developers need to build ‘agent-friendly pathways’ to software platforms to enable autonomous actions.
Voice-agent templates enable introduction of real-time voice into Dynamics 365 Contact Center for better customer experiences, agent productivity in core workflows.
Deloitte partner says most organizations are still in the transition phase of tapping AI in their ERP environments, but the technology can improve data consistency and improve financial compliance.
Addition to Microsoft 365 Copilot helps users sort through large amounts of data and conversations to determine required near-term actions and build comprehensive plans.
Updates include learned context and skills that get applied to future sessions as well as automatically created content that adheres to corporate standards.
Despite its benefits, organizations need to openly discuss and acknowledge the impact of AI on productivity because it increases workloads and requires re-evaluating expectations.
‘Routines’ are used to configure automations of common processes, then store and invoke them when needed to further accelerate development processes.
Toolkit acts as a gatekeeper, preventing unauthorized access by AI agents and addressing top risks including goal hijacking and memory poisoning.
‘Agent Nodes’ make it easier for the reasoning and orchestration intelligence of agents to plug into established workflows for customer service, procurement, and more.
Judgment, discernment, and strategic thinking are attributes that leaders must bring to bear so employees learn to use AI effectively and deliver on its potential to transform business.
Plugin for popular coding platforms injects the ‘skills’ needed to deliver agentic automation without deep knowledge of an organization’s Dataverse environment.