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Home » Closing Keynote: What Often Goes Wrong? (And How to Not Mess Up AI Implementation)
AI and Copilots

Closing Keynote: What Often Goes Wrong? (And How to Not Mess Up AI Implementation)

DSC AdminBy DSC AdminMarch 20, 2026Updated:April 28, 20261 Min Read
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In this session, former Harvard Business School and current University of California professor Thales Teixeira will provide the most common and predictable failures he has seen in Gen AI adoption.

If you can predict it, you should preempt it. He will also provide real case studies of companies such as Netflix, Honda and LG, where he has guided the executives towards a successful implementation.

Lastly, Prof. Teixeira will provide a step-by-step framework to identify problems in a company’s business model and use Gen AI & Agents to fix and innovate the strategy for creating value and capturing value from customers.

  • Learning Objective 1: How to use AI to map your Customer’s Value Chain?
  • Learning Objective 2: How to use Gen AI & Agents to identify weaknesses in your company’s business model?
  • Learning Objective 3: A step-by-step framework for improving the value creation and value capture formulas for your company.

Terms: All rights reserved by the speaker, AI Agent & Copilot Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.

Speakers
Thales Teixeira, Professor of Practice, University of California, SD

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