In this fireside chat with Giuseppe Ianni, Marc Kase, CIO, Altman Plants, shared how the company is connecting enterprise systems, data, and AI to give knowledge workers faster access to insights and help employees resolve complex business challenges.
Key Takeaways
AI Turns Enterprise Systems into Interactive Sources of Insight: Altman Plants is expanding beyond using AI to resolve individual transactions, enabling employees to ask questions about error patterns, store-level activity, and overall system health. This gives knowledge workers a more direct way to access and understand operational data.
MCP Expands Access to Business Knowledge: By extending its API-based approach through MCP connections, Altman Plants is enabling employees across revenue and production planning to investigate complex issues through natural-language queries. This makes valuable business knowledge more accessible without requiring employees to navigate multiple systems.
A Unified Data Foundation Enables Enterprise AI: The company is bringing valuable data into Microsoft Fabric while developing common data definitions and organizing unstructured information. Combined with training and AI support from IT, this foundation helps employees access the information and tools they need to become more productive.
Kieron Allen
Analyst
Cloud Wars, Agent and Copilot
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