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Home » AI Copilot Podcast: Carmel Wynkoop of Armanino Highlights Unexpected AI Use Cases
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AI Copilot Podcast: Carmel Wynkoop of Armanino Highlights Unexpected AI Use Cases

Tom SmithBy Tom SmithJanuary 16, 2025Updated:September 29, 20252 Mins Read
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Welcome to the AI Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps customers reimagine their business.

In this episode, Carmel Wynkoop, partner in charge of AI, analytics and automation at Armanino, discusses the upcoming AI Agent & Copilot Summit with Tom Smith. Wynkoop is a member of the event’s programming committee.

Highlights

Role in AI and the Microsoft Business Apps Community (01:13)

Wynkoop explains that she focuses on launching and implementing AI solutions using Azure, Microsoft Copilot Studio, and other tools.

Most Compelling AI Projects (02:06)

An Armanino customer, a private school in upstate New York, has launched a pilot program for the school’s website that highlights the benefits of using Copilot, which is able to populate six very compelling ways to donate to the school with emails and phone numbers. She discusses another project with family offices [managing financial assets], aiming to improve staff efficiency using AI.

AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details.

Excitement, Advice Around AI Agent & Copilot Summit (05:16)

Wynkoop expresses her excitement about the event, emphasizing the importance of generative AI and its widespread accessibility. She highlights the need for data cleanliness and ethical use of AI tools. She looks forward to helping attendees understand how to get ready and start using these tools effectively.

She advises attendees to understand their current stage in the AI adoption life cycle and focus on sessions that address their specific concerns. She emphasizes the importance of using AI as a solution rather than for the sake of using it, and attending sessions that align with their current journey and goals to maximize the benefits of the event.

2025 Copilot/Agent Outlook and Predictions (08:55)

Wynkoop predicts that agents will be a significant focus in 2025, helping to tackle more tasks and improving efficiency. She notes that while initial AI tools like ChatGPT and Copilot solved small problems, agents will address more complex issues. Carmel encourages organizations to embrace the technology to stay competitive.


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