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AI and Copilots

Event Moment: Matt Petersen on Building Industry-Specific AI Agents Faster with MCP

Matt Petersen of Microsoft explains how MCP and headless business applications are helping distributors quickly build industry-specific AI agents to…>

Kieron Allen September 11, 2026
Cloud Wars Minute

Amid Rapidly Expanding AI Usage, Policies Are Key to Maintaining Customer Trust

Customers increasingly wonder whether communications, statistics, and research were reviewed by people, driving the need for published AI policies to…>

Marie Wiese September 11, 2026
AI and Copilots

AI Developer Economics: GitHub Delivers Multi-Model Orchestration at Runtime

'Project HydraFusion' evaluates each request and chooses the least complex workflow required, using additional model calls only when it anticipates…>

Tom Smith September 10, 2026
AI and Copilots

Event Moment: AI Governance Has to Get Ahead of Employee Behavior

Paul Langowski of BDO explains why effective enterprise AI governance requires enabling secure, sanctioned AI use rather than simply blocking…>

Maya Rock September 9, 2026
AI and Copilots

Microsoft Targets Arabic Enterprise AI Opportunity With HUMAIN Collaboration

Microsoft's strategic collaboration with Saudi AI company HUMAIN demonstrates how localized language models could become central to enterprise AI adoption…>

Kieron Allen September 9, 2026

Latest Cloud and AI Insights

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AI and Copilots

AI in Retail: Albertsons Bags Larger Grocery Orders; WalMart Workers Find Context Is Critical

By Tom SmithAugust 21, 2026

Consolidated AI chatbots raise order values up to 26% at Albertsons, while WalMart’s in-store AI use requires employees to further train AI models with business context.

AI and Copilots

Anthropic Connectors Integrate Google Productivity Apps Natively Into Claude

By Tom SmithAugust 20, 2026

Gmail, Calendar, and Drive users can now access data and perform tasks directly from their Claude conversations, accelerating integration of AI tools and productivity tools.

Cloud Wars Minute

CIO Insight: AI Agent Skills Gallery Shortcuts Bespoke Builds, But Add Only What You Trust

By Kenny MullicanAugust 20, 2026

Microsoft’s Copilot Acceleration Team provides a rich, open-source repository of pre-written skills for specific tasks. Users need to exercise caution because they’re not supported product features.

AI and Copilots

Event Moment: Kenny Mullican on How AI Is Compressing the IT Backlog at Paragon Films

By Kieron AllenAugust 19, 2026

AI is helping Paragon Films tackle projects that once seemed out of reach, enabling its lean IT team to move from months-long timelines to rapid experimentation and iteration.

AI and Copilots

Tools Streamline Creation of Reusable Skills, Scheduled Automations for AI Agents

By Tom SmithAugust 19, 2026

Skill Recorder creates a foundation for AI to understand workflows, recommend improvements, and ultimately automate workflows, for on-demand or scheduled use cases.

Cloud Wars Minute

How Microsoft Governance Tools Dispel the ‘Black Box’ Myth When It Comes to AI Actions

By Ronak MathurAugust 18, 2026

Identity management, data loss prevention tools work together to ensure every AI agent action can be traced to the entity that triggered it for accountability.

AI and Copilots

Microsoft Research and Paige Unveil PRISM 2 Pathology AI Model

By Kieron AllenAugust 18, 2026

Microsoft Research and Paige’s PRISM 2 combines nearly 2.5 million pathology images with clinical language, creating a versatile AI model for cancer detection, biomarker prediction, and research.

Cloud Wars Minute

Agentic Reasoning Loops Could Drive a 17x Increase in AI Token Consumption

By Dewain RobinsonAugust 17, 2026

Agentic reasoning loops promise better AI answers, but could dramatically increase token consumption and costs as enterprise adoption grows.

AI and Copilots

Event Moment: Jim McCarthy on Vixxo’s Vision for an AI-Orchestrated Enterprise

By Kieron AllenAugust 17, 2026

Learn how Vixxo is embedding AI agents across facilities management to automate operations, empower employees, and move toward a human-orchestrated business model.

AI and Copilots

Microsoft’s Copilot Super App: The Race to Consolidate AI

By Kieron AllenAugust 14, 2026

Microsoft CEO Satya Nadella has confirmed plans for a Copilot super app that will unite chat, coding, Cowork and autonomous AI agents, creating a single flagship experience spanning both Microsoft’s consumer and commercial AI offerings.

AI and Copilots

Event Moment: Derek Neighbors on Why AI Agents Will Reshape Every Business Function

By Kieron AllenAugust 14, 2026

See how Vixxo views AI agents as the next enterprise operating model, enabling every business function to automate work and shift employees into orchestration roles.

Cloud Wars Minute

Consumption-Based Billing Is Reshaping the AI Industry

By Dewain RobinsonAugust 14, 2026

AI vendors are moving toward consumption-based billing as rising token costs make traditional flat-fee and user-based licensing increasingly difficult to sustain.

Cloud Wars Minute

CIO Insight: Economics Dictate Targeted Use of AI Agents for Tasks Requiring Intelligence

By Kenny MullicanAugust 13, 2026

Let agents discover and reason through the work, move repeatable parts into deterministic automation, and then use the agent as a supervisor and exception handler.

AI and Copilots

AI’s Shift to Forward Deployment Engineering Signals a New Enterprise Skillset

By Dewain RobinsonAugust 13, 2026

AI vendors are increasingly turning to forward deployment engineers as enterprises struggle to move AI pilots into production and consumption-based models grow.

AI and Copilots

Microsoft’s AI Endgame: Defending the Enterprise Against AI Itself

By Kieron AllenAugust 12, 2026

Project Perception represents Microsoft’s push beyond reactive cybersecurity, coordinating red, blue, and green AI agents in a closed-loop system designed to continuously identify vulnerabilities, assess risks, implement fixes, and strengthen enterprise defenses.

AI and Copilots

Event Moment: Ronak Mathur on Using AI Agents to Improve the Patient Experience

By Kieron AllenAugust 12, 2026

Explore how Mater Hospital is using AI agents to interpret patient communications, identify care needs, and help teams deliver a more responsive patient experience.

Uncategorized

AI Success Requires Integration With Business Strategy, Apps, and Cloud Infrastructure

By Will HawkinsAugust 11, 2026

Even with strong partner support, AI operating in silos will yield disconnected workstreams due to the lack of a single point of governance and accountability.

AI and Copilots

Event Moment: Ronak Mathur on Using AI to Streamline the End-to-End Patient Journey

By Kieron AllenAugust 10, 2026

Learn how Mater Hospital is building on years of automation to use AI and intelligent workflows that improve every stage of the patient journey, from scheduling through discharge.

AI and Copilots

Microsoft 365 Copilot Upgrades Deepen Productivity, Industry App Integrations

By Tom SmithAugust 7, 2026

July updates extend the company’s commitment to make a range of AI models and choices available to users. Models from OpenAI and Anthropic have been added.

AI and Copilots

Event Moment: How Copper State Bolt & Nut and Pro Refrigeration Use AI to Solve Customer Problems Faster

By Kieron AllenAugust 7, 2026

AI is helping Pro Refrigeration and Copper State Bolt & Nut solve complex customer challenges faster, extend team capabilities, and drive business growth through innovation.

AI and Copilots

Microsoft Hits 40 Million AI Agents: What It Means for Enterprise AI

By Dewain RobinsonAugust 7, 2026

AI agents are beginning to outpace Copilot licenses, signaling that organizations are creating increasingly valuable custom automation across the Microsoft ecosystem.

AI and Copilots

Microsoft and Tech Leaders Push Back on Restrictions for Open-Weight AI Models

By Kieron AllenAugust 7, 2026

Microsoft and more than 20 tech companies urge U.S. lawmakers to protect open-weight AI models, arguing openness drives innovation and competition.

AI and Copilots

Copilot Studio Agents Gain Cowork-Level Functions Through GitHub Harness

By Tom SmithAugust 6, 2026

Developers now have three harnesses to choose from, selecting the best option and model for the required tasks while also factoring in cost considerations.

Microsoft HQ
AI and Copilots

Satya Nadella’s Reverse Information Paradox Could Change How Enterprises Think About AI

By Kieron AllenAugust 5, 2026

Nadella believes enterprises should have the freedom to choose AI providers, privately train models, manage costs, and retain complete control over their accumulated organizational intelligence.

AI and Copilots

Event Moment: Carl Spackman on Why AI Should Drive Sales Growth, Not Just Cost Savings

By Kieron AllenAugust 5, 2026

Discover how Copper State Bolt & Nut uses AI to transform sales intelligence, automate data analysis, and help teams uncover new revenue opportunities.

Cloud

How to Select the Right AI Agent for Every Business Task

By Dewain RobinsonAugust 5, 2026

Businesses can unlock greater AI value by understanding when to use chat assistants, coding agents, co-work agents, or custom workflows.

Cloud Wars Minute

OpenAI’s GPT-5.6 Becomes the Preferred Model in Microsoft 365 Copilot

By Kieron AllenAugust 5, 2026

OpenAI’s GPT-5.6 is now the preferred model for Microsoft 365 Copilot, highlighting how AI efficiency is becoming a critical competitive advantage.

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Community Summit NA 2026

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October 11–15, 2026

The largest independent Microsoft AI & Business Applications User Conference on the planet. Four days of big ideas, education, training, networking and more to define your relevance in the AI era. Register Now

AI Agent and Copilot Podcast

With Pre-Built Connectors to Core Systems, Industry Platforms Should Drive Faster AI Impact

CIO Kenny Mullican notes that vertical AI platforms from Google Cloud eliminate the need for building custom interfaces and make it easier to roll out

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